hvac supplies


Shipping Policy

Shipping Policy

Welcome to AD Engineering, where we are dedicated to offering you seamless and efficient service for your engineering solutions needs. Please take a moment to review our shipping policy below to understand the processing and delivery timelines for your orders.

Order Processing:
Orders placed before 5:00 PM EST on a business day (Monday to Friday, excluding holidays) will usually be processed on the same day.
Orders placed after 5:00 PM EST will be processed on the next business day.

Delivery Timeline:
Once your order is processed, we work diligently to ensure timely delivery. Our standard shipping typically takes approximately 5 business days for the product to reach you.

Order Tracking:
You will receive an email notification with tracking information once your order has been processed and shipped. This allows you to conveniently track your package’s journey until it arrives at your location.

Shipping Charges:
We offer flat-rate shipping charges based on your order total. Please refer to our website for specific shipping rates and any ongoing promotions.

Shipping Partners:
We partner with reliable shipping carriers to ensure the safe and secure delivery of your products. While we make every effort to meet delivery timelines, please note that unforeseen circumstances or external factors may occasionally cause delays.

International Shipping:
Currently, we only offer shipping within the United States. We do not ship internationally at this time.

Order Modifications:
If you need to modify your order, such as updating the shipping address, please contact our Customer Support team at sales@ad.engineering as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.

Contact Us:
If you have any questions or require assistance related to shipping or your order, please contact our Customer Support team at sales@ad.engineering.

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